Home›Michigan›Kalamazoo County›Friendship Village
A+
Excellent

Friendship Village

1400 N Drake Rd · Kalamazoo, MI 49006

2693810560 · Non profit - Corporation

57 beds50.8 residents96 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Friendship Village receives an overall staffing grade of A+ (Excellent). With 5.0154 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 1.12 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 13.41% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
5.0154hrs/resident/day▲ 1.12
CMS benchmark: 3.48
RN HPRD
1.3296hrs/resident/day▲ 0.65
Recommended: 0.75
Weekend Drop-off
13.41%
5.213 weekday → 4.5138 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.1029hrs/resident/day
Direct care aides
LPN HPRD
0.5828hrs/resident/day
Licensed practical nurses
Consistency
0.5326std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Kalamazoo County Average+1.09 HPRD
3.93
05.02 HPRD
vs. Michigan State Average+0.99 HPRD
4.03
05.02 HPRD
vs. National Average+1.12 HPRD
3.90
05.02 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Friendship Village ★
Kalamazoo · This facility
—
A+
5.01541.3296★★★★★
Medilodge of Kalamazoo
Kalamazoo
2.2 mi
B
3.77320.9005★★★★☆
Harold and Grace Upjohn Community Care Center
Kalamazoo
4.8 mi
B
3.55630.9771★★☆☆☆
Villa at Borgess Place
Kalamazoo
5.5 mi
A
4.62570.8936★☆☆☆☆
Alamo Nursing Home Inc
Kalamazoo
6.7 mi
C
3.61350.4724★☆☆☆☆
Medilodge of Portage
Portage
7.7 mi
B
3.87030.9534★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
21
Total Deficiencies
$0
Fines Assessed
Jan 23, 2025Health
7 deficiencies cited
▼
Feb 29, 2024Health
7 deficiencies cited
▼
Jun 1, 2023Health
1 deficiency cited
▼
Mar 15, 2023Health
6 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.