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C
Below Standard

SOUTHSHORE HEALTH CARE CENTER

115 NORTH AVENUE · ROCKLAND, MA 02370

7818783308 · For profit - Corporation

96 beds81.8 residents102 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

SOUTHSHORE HEALTH CARE CENTER receives an overall staffing grade of C (Below Standard). With 3.4198 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.6926 HPRD, below the recommended 0.75. It is 0.48 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 11.76% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.4198 HPRD — needs 0.06 more hours per resident per day.
⚠️RN staffing (0.6926 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.4198hrs/resident/day▼ 0.48
CMS benchmark: 3.48
RN HPRD
0.6926hrs/resident/day▲ 0.01
Recommended: 0.75
Weekend Drop-off
11.76%
3.5374 weekday → 3.1213 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9833hrs/resident/day
Direct care aides
LPN HPRD
0.7439hrs/resident/day
Licensed practical nurses
Consistency
0.2625std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Plymouth County Average-0.25 HPRD
3.67
03.42 HPRD
vs. Massachusetts State Average-0.45 HPRD
3.87
03.42 HPRD
vs. National Average-0.48 HPRD
3.90
03.42 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
SOUTHSHORE HEALTH CARE CENTER ★
ROCKLAND · This facility
—
C
3.41980.6926★★☆☆☆
WEBSTER PARK REHABILITATION AND HEALTHCARE CENTER
ROCKLAND
0.4 mi
D
3.98480.2699★★★★★
COLONY CENTER FOR HEALTH AND REHABILITATION
ABINGTON
2.6 mi
C
3.30730.4715★☆☆☆☆
QUEEN ANNE NURSING HOME, INC
HINGHAM
3.2 mi
B
3.91610.5563★★★★★
ROYAL NORWELL NURSING & REHABILITATION CENTER LLC
NORWELL
3.5 mi
B
4.02080.9489★★★☆☆
CHAMPION REHABILITATION AND NURSING CENTER
BROCKTON
4.8 mi
D
3.27590.3286★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

7
Inspections
55
Total Deficiencies
$26,395
Fines Assessed
Aug 27, 2025Health
17 deficiencies cited
▼
Mar 18, 2025Health
1 deficiency cited
▼
Dec 9, 2024Health
2 deficiencies cited
▼
Sep 23, 2024Health
1 deficiency cited
▼
Jun 27, 2024Health
19 deficiencies cited
▼
Mar 19, 2024Health
2 deficiencies cited· Includes actual harm
▼
Mar 2, 2023Health
13 deficiencies cited
▼

Penalty History

Mar 19, 2024Fine
$26,395
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.