Home›Massachusetts›Norfolk County›SKILLED NURSING FACILITY AT NORTH HILL (THE)
A+
Excellent

SKILLED NURSING FACILITY AT NORTH HILL (THE)

865 CENTRAL AVENUE · NEEDHAM, MA 02492

7814449910 · Non profit - Corporation

72 beds65.1 residents151 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

SKILLED NURSING FACILITY AT NORTH HILL (THE) receives an overall staffing grade of A+ (Excellent). With 6.296 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 2.40 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 8.57% compared to weekdays. The facility has low agency staff usage (0.87% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

📊Staffing levels are highly variable day to day (consistency score: 1.8361). This means the care experience can be very different depending on the day.

✨ Strengths (5)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.87%) — mostly permanent, familiar staff
✅Consistent weekend staffing — only 8.57% drop-off
Total Nurse HPRD
6.296hrs/resident/day▲ 2.40
CMS benchmark: 3.48
RN HPRD
1.4642hrs/resident/day▲ 0.78
Recommended: 0.75
Weekend Drop-off
8.57%
6.4522 weekday → 5.8994 weekend
Agency Staff
0.87%
3.73% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
4.0944hrs/resident/day
Direct care aides
LPN HPRD
0.7374hrs/resident/day
Licensed practical nurses
Consistency
1.8361std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Norfolk County Average+2.36 HPRD
3.94
06.30 HPRD
vs. Massachusetts State Average+2.42 HPRD
3.87
06.30 HPRD
vs. National Average+2.40 HPRD
3.90
06.30 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
SKILLED NURSING FACILITY AT NORTH HILL (THE) ★
NEEDHAM · This facility
—
A+
6.2961.4642★★★★☆
BRIARWOOD REHABILITATION & HEALTHCARE CENTER
NEEDHAM
1.3 mi
B
3.99450.8129★★★★☆
ELIZABETH SETON
WELLESLEY
1.4 mi
C
4.07310.5316★★★★★
ADVINIACARE NEWTON WELLESLEY
WELLESLEY
2.6 mi
C
3.60260.527★★☆☆☆
CARE ONE AT NEWTON
NEWTON
2.7 mi
B
3.84860.664★★☆☆☆
WEST NEWTON HEALTHCARE
WEST NEWTON
4.4 mi
C
3.46310.725★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
11
Total Deficiencies
$16,153
Fines Assessed
Jul 18, 2025Health
3 deficiencies cited
▼
Jan 15, 2025Health
2 deficiencies cited· Includes actual harm
▼
Jul 11, 2024Health
3 deficiencies cited
▼
May 18, 2023Health
3 deficiencies cited
▼

Penalty History

Jan 15, 2025Fine
$16,153
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.