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D
Poor

NORWOOD HEALTHCARE

460 WASHINGTON STREET · NORWOOD, MA 02062

7817692200 · For profit - Limited Liability company

170 beds118.5 residents171 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
D
Poor
Total Staff
B
Good
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

NORWOOD HEALTHCARE receives an overall staffing grade of D (Poor). With 2.9995 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.6651 HPRD, below the recommended 0.75. It is 0.90 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 12.82% compared to weekdays. The facility has low agency staff usage (7.14% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 2.9995 HPRD — needs 0.48 more hours per resident per day.
⚠️RN staffing (0.6651 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
2.9995hrs/resident/day▼ 0.90
CMS benchmark: 3.48
RN HPRD
0.6651hrs/resident/day▼ 0.02
Recommended: 0.75
Weekend Drop-off
12.82%
3.1122 weekday → 2.7132 weekend
Agency Staff
7.14%
12.52% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.7311hrs/resident/day
Direct care aides
LPN HPRD
0.6032hrs/resident/day
Licensed practical nurses
Consistency
0.2319std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Norfolk County Average-0.94 HPRD
3.94
03.00 HPRD
vs. Massachusetts State Average-0.87 HPRD
3.87
03.00 HPRD
vs. National Average-0.90 HPRD
3.90
03.00 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
NORWOOD HEALTHCARE ★
NORWOOD · This facility
—
D
2.99950.6651★☆☆☆☆
ELLIS NURSING HOME (THE)
NORWOOD
0.9 mi
B
3.56190.6983★★★★☆
CHARLWELL HOUSE HEALTH AND REHABILITATION
NORWOOD
1.3 mi
C
3.31890.6889★☆☆☆☆
HELLENIC NURSING & REHABILITATION CENTER
CANTON
3.5 mi
B
3.93290.6143★★★☆☆
FOREMOST AT SHARON LLC
SHARON
3.9 mi
B
3.77540.6618★★☆☆☆
BRUSH HILL CARE CENTER
MILTON
4.6 mi
B
3.85330.608★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

7
Inspections
74
Total Deficiencies
$166,977
Fines Assessed
Nov 17, 2025Health
1 deficiency cited
▼
Feb 11, 2025Health
4 deficiencies cited
▼
Oct 30, 2024Health
17 deficiencies cited
▼
May 9, 2024Health
2 deficiencies cited· Includes actual harm
▼
Oct 11, 2023Health
2 deficiencies cited· Includes actual harm
▼
Jul 21, 2023Health
24 deficiencies cited· Includes actual harm
▼
Mar 26, 2021Health
24 deficiencies cited
▼

Penalty History

Oct 30, 2024Fine
$56,789
May 9, 2024Fine
$16,071
Oct 11, 2023Fine
$13,793
Jul 21, 2023Fine
$80,324
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.