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C
Below Standard

KNOLLWOOD NURSING CENTER

87 BRIARWOOD CIRCLE · WORCESTER, MA 01606

5088536910 · Non profit - Corporation

82 beds78.9 residents179 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

KNOLLWOOD NURSING CENTER receives an overall staffing grade of C (Below Standard). With 4.0752 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.5079 HPRD, below the recommended 0.75. It is 0.18 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 13.36% compared to weekdays. The facility uses a moderate level of agency staff (8.76% of hours), suggesting some reliance on temporary workers.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

⚠️Had 1 day with zero registered nurse hours this quarter. While below the 4-day threshold for an auto 1-star rating, any zero-RN day is a concern.
⚠️RN staffing (0.5079 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (1)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
Total Nurse HPRD
4.0752hrs/resident/day▲ 0.18
CMS benchmark: 3.48
RN HPRD
0.5079hrs/resident/day▼ 0.18
Recommended: 0.75
Weekend Drop-off
13.36%
4.2351 weekday → 3.6694 weekend
Agency Staff
8.76%
26.19% of RN hours from contractors
Days with Zero RN
1days this quarter
4+ days = auto 1-star
CNA HPRD
2.4269hrs/resident/day
Direct care aides
LPN HPRD
1.1404hrs/resident/day
Licensed practical nurses
Consistency
0.3467std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Worcester County Average+0.26 HPRD
3.82
04.08 HPRD
vs. Massachusetts State Average+0.20 HPRD
3.87
04.08 HPRD
vs. National Average+0.18 HPRD
3.90
04.08 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
KNOLLWOOD NURSING CENTER ★
WORCESTER · This facility
—
C
4.07520.5079★★★★★
REGALCARE AT WORCESTER
WORCESTER
1.5 mi
B
3.82190.5639★★☆☆☆
ODD FELLOWS HOME OF MASSACHUSETTS
WORCESTER
1.8 mi
B
3.61030.6345★★☆☆☆
CHRISTOPHER HOUSE OF WORCESTER
WORCESTER
3 mi
B
4.36450.6757★★★☆☆
LUTHERAN REHABILITATION AND SKILLED CARE CENTER
WORCESTER
3.5 mi
C
4.16980.432★★★★★
JEWISH HEALTHCARE CENTER
WORCESTER
3.6 mi
C
4.73980.5123★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
14
Total Deficiencies
$0
Fines Assessed
Dec 15, 2025Health
5 deficiencies cited
▼
Aug 27, 2024Health
8 deficiencies cited
▼
May 9, 2023Health
1 deficiency cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.