HomeMassachusettsMiddlesex CountyCARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR
A+
Excellent

CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR

100 OLD BILLERICA ROAD · BEDFORD, MA 01730

7812758700 · Non profit - Corporation

179 beds93.9 residents279 staff
CMS Five-Star Ratings
Overall
Staffing
Quality
Inspections
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
CMS Benchmark(≥ 3.48 HPRD)
RN Recommendation(≥ 0.75 HPRD)
Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR receives an overall staffing grade of A+ (Excellent). With 5.1344 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 1.24 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 4.81% compared to weekdays. The facility has low agency staff usage (7.5% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

Strengths (5)

Meets the CMS staffing benchmark (≥ 3.48 HPRD)
Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
No days with zero registered nurse hours this quarter
Consistent weekend staffing — only 4.81% drop-off
Highly consistent day-to-day staffing levels
Total Nurse HPRD
5.1344hrs/resident/day 1.24
CMS benchmark: 3.48
RN HPRD
1.0469hrs/resident/day 0.36
Recommended: 0.75
Weekend Drop-off
4.81%
5.205 weekday → 4.9549 weekend
Agency Staff
7.5%
15.73% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.3103hrs/resident/day
Direct care aides
LPN HPRD
0.7771hrs/resident/day
Licensed practical nurses
Consistency
0.2516std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Middlesex County Average+1.16 HPRD
3.98
05.13 HPRD
vs. Massachusetts State Average+1.26 HPRD
3.87
05.13 HPRD
vs. National Average+1.24 HPRD
3.90
05.13 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR
BEDFORD · This facility
A+
5.13441.0469★★★★
MEADOW GREEN NURSING AND REHABILITATION CENTER
WALTHAM
4.2 mi
B
3.92420.6571☆☆☆☆
WOBURN REHABILITATION AND NURSING CENTER
WOBURN
5.2 mi
B
4.0310.7376☆☆☆☆
CARE ONE AT LEXINGTON
LEXINGTON
5.4 mi
B
3.73420.8475★★☆☆☆
BROOKHAVEN AT LEXINGTON
LEXINGTON
6 mi
A+
8.42262.8939★★★★★
PINE KNOLL NURSING CENTER
LEXINGTON
6.1 mi
C
3.40630.8193☆☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
11
Total Deficiencies
$25,497
Fines Assessed
Jun 10, 2025Health
3 deficiencies cited· Includes actual harm
Feb 7, 2025Health
2 deficiencies cited
May 29, 2024Health
3 deficiencies cited· Includes actual harm
Sep 13, 2023Health
3 deficiencies cited

Penalty History

Jun 10, 2025Fine
$16,985
May 29, 2024Fine
$8,512
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.