Home›Maryland›Kent County›WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT
A+
Excellent

WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT

501 CAMPUS AVENUE · CHESTERTOWN, MD 21620

4107787300 · Non profit - Corporation

38 beds2.8 residents61 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT receives an overall staffing grade of A+ (Excellent). With 6.2781 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 2.38 HPRD above the national average.

Weekend staffing drops significantly — dropping 31.46% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

⚠️Weekend staffing drops 31.46% — significantly higher than average. Residents receive substantially less care on Saturdays and Sundays.
📊Staffing levels are highly variable day to day (consistency score: 3.4442). This means the care experience can be very different depending on the day.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
6.2781hrs/resident/day▲ 2.38
CMS benchmark: 3.48
RN HPRD
2.1464hrs/resident/day▲ 1.46
Recommended: 0.75
Weekend Drop-off
31.46%
6.8908 weekday → 4.7229 weekend
⚠ Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.1156hrs/resident/day
Direct care aides
LPN HPRD
1.0162hrs/resident/day
Licensed practical nurses
Consistency
3.4442std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Kent County Average+1.94 HPRD
4.33
06.28 HPRD
vs. Maryland State Average+2.36 HPRD
3.92
06.28 HPRD
vs. National Average+2.38 HPRD
3.90
06.28 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT ★
CHESTERTOWN · This facility
—
A+
6.27812.1464★★★★★
CHESTERTOWN NURSING AND REHAB
CHESTERTOWN
0.5 mi
C
3.11140.6666★☆☆☆☆
RESORTS AT CHESTER RIVER MANOR CORP
CHESTERTOWN
0.6 mi
B
3.61150.6255★★★★☆
Complete Care at Corsica Hills LLC
CENTREVILLE
11.6 mi
B
3.53730.8617★★☆☆☆
STERLING CARE RIVERSIDE
BELCAMP
20 mi
B
3.94490.576★★★★☆
OAKWOOD SNF LLC
MIDDLE RIVER
22.3 mi
C
3.48630.5441★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
31
Total Deficiencies
$15,440
Fines Assessed
Feb 23, 2024Health
10 deficiencies cited· Includes actual harm
▼
Apr 9, 2019Health
15 deficiencies cited
▼
Nov 6, 2017Health
6 deficiencies cited
▼

Penalty History

Feb 23, 2024Fine
$15,440
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.