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C
Below Standard

WESTGATE HILLS REHAB & HEALTHCARE CTR

10 NORTH ROCK GLEN ROAD · BALTIMORE, MD 21229

4106462100 · For profit - Limited Liability company

120 beds110.9 residents137 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WESTGATE HILLS REHAB & HEALTHCARE CTR receives an overall staffing grade of C (Below Standard). With 3.4464 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.7034 HPRD, below the recommended 0.75. It is 0.45 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 15.14% compared to weekdays. The facility has low agency staff usage (6.49% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.4464 HPRD — needs 0.03 more hours per resident per day.
⚠️RN staffing (0.7034 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (1)

✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
3.4464hrs/resident/day▼ 0.45
CMS benchmark: 3.48
RN HPRD
0.7034hrs/resident/day▲ 0.02
Recommended: 0.75
Weekend Drop-off
15.14%
3.6005 weekday → 3.0554 weekend
Agency Staff
6.49%
16.13% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.6521hrs/resident/day
Direct care aides
LPN HPRD
0.885hrs/resident/day
Licensed practical nurses
Consistency
0.3633std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Baltimore City County Average-0.61 HPRD
4.06
03.45 HPRD
vs. Maryland State Average-0.47 HPRD
3.92
03.45 HPRD
vs. National Average-0.45 HPRD
3.90
03.45 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WESTGATE HILLS REHAB & HEALTHCARE CTR ★
BALTIMORE · This facility
—
C
3.44640.7034★☆☆☆☆
FUTURE CARE IRVINGTON
BALTIMORE
0.6 mi
A
4.44671.3413★★★★☆
RIDGEWAY REHAB CENTER
CATONSVILLE
0.8 mi
C
3.32340.8886★★★☆☆
FREDERICK VILLA HEALTHCARE
CATONSVILLE
1.1 mi
C
3.2430.5002★★★☆☆
Charlestown Community Inc
CATONSVILLE
1.2 mi
B
4.42820.6873★★★★★
CARROLL PARK HEALTHCARE
BALTIMORE
1.7 mi
C
3.31410.6004☆☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

6
Inspections
74
Total Deficiencies
$0
Fines Assessed
Dec 31, 2025Health
2 deficiencies cited
▼
Oct 9, 2025Health
8 deficiencies cited
▼
Apr 3, 2025Health
18 deficiencies cited
▼
Jan 16, 2025Health
12 deficiencies cited
▼
Feb 28, 2020Health
17 deficiencies cited
▼
Aug 9, 2018Health
17 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.