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C
Below Standard

HAGERSTOWN HEALTHCARE CENTER

750 DUAL HIGHWAY · HAGERSTOWN, MD 21740

3017974020 · For profit - Corporation

140 beds109.5 residents140 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HAGERSTOWN HEALTHCARE CENTER receives an overall staffing grade of C (Below Standard). With 3.399 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.5518 HPRD, below the recommended 0.75. It is 0.50 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 18.87% compared to weekdays. The facility has low agency staff usage (0.64% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.399 HPRD — needs 0.08 more hours per resident per day.
⚠️RN staffing (0.5518 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.64%) — mostly permanent, familiar staff
Total Nurse HPRD
3.399hrs/resident/day▼ 0.50
CMS benchmark: 3.48
RN HPRD
0.5518hrs/resident/day▼ 0.13
Recommended: 0.75
Weekend Drop-off
18.87%
3.5905 weekday → 2.9129 weekend
Agency Staff
0.64%
3.01% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.8874hrs/resident/day
Direct care aides
LPN HPRD
0.8596hrs/resident/day
Licensed practical nurses
Consistency
0.3511std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Washington County Average-0.62 HPRD
4.02
03.40 HPRD
vs. Maryland State Average-0.52 HPRD
3.92
03.40 HPRD
vs. National Average-0.50 HPRD
3.90
03.40 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HAGERSTOWN HEALTHCARE CENTER ★
HAGERSTOWN · This facility
—
C
3.3990.5518★☆☆☆☆
JULIA MANOR NURSING AND REHABILITATION CENTER
HAGERSTOWN
0.6 mi
C
3.31840.6291★☆☆☆☆
CREEKSIDE CENTER FOR REHABILITATION AND NURSING
HAGERSTOWN
1.4 mi
C
3.2830.6986★☆☆☆☆
WESTERN MD HOSPITAL CENTER
HAGERSTOWN
2.2 mi
A+
6.48552.3478★★☆☆☆
HOMEWOOD LIVING WILLIAMSPORT
WILLIAMSPORT
5.1 mi
A
4.15710.8501★★☆☆☆
WILLIAMSPORT HEALTH AND REHABILITATION CENTER
WILLIAMSPORT
6.3 mi
B
3.53760.6755★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

6
Inspections
85
Total Deficiencies
$8,190
Fines Assessed
Oct 23, 2025Health
2 deficiencies cited
▼
Jul 25, 2025Health
2 deficiencies cited· Includes actual harm
▼
Dec 22, 2023Health
28 deficiencies cited
▼
Aug 21, 2023Health
1 deficiency cited· Includes actual harm
▼
Apr 8, 2019Health
37 deficiencies cited· Includes actual harm
▼
Oct 26, 2017Health
15 deficiencies cited
▼

Penalty History

Aug 21, 2023Fine
$8,190
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.