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A
Very Good

ROSS MANOR

758 BROADWAY · BANGOR, ME 04401

2079418400 · For profit - Corporation

103 beds93.1 residents145 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
A+
Excellent
RN Staff
A
Very Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

ROSS MANOR receives an overall staffing grade of A (Very Good). With 4.3922 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.50 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 13.14% compared to weekdays. The facility has low agency staff usage (0.01% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.01%) — mostly permanent, familiar staff
Total Nurse HPRD
4.3922hrs/resident/day▲ 0.50
CMS benchmark: 3.48
RN HPRD
1.1745hrs/resident/day▲ 0.49
Recommended: 0.75
Weekend Drop-off
13.14%
4.5616 weekday → 3.9622 weekend
Agency Staff
0.01%
0.05% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.2805hrs/resident/day
Direct care aides
LPN HPRD
0.2956hrs/resident/day
Licensed practical nurses
Consistency
0.3316std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Penobscot County Average+0.14 HPRD
4.25
04.39 HPRD
vs. Maine State Average+0.04 HPRD
4.35
04.39 HPRD
vs. National Average+0.50 HPRD
3.90
04.39 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
ROSS MANOR ★
BANGOR · This facility
—
A
4.39221.1745★★★★☆
STILLWATER HEALTH CARE
BANGOR
1.1 mi
B
3.96930.9501★★★☆☆
WESTGATE CENTER FOR REHAB & ALZHEIMERS CARE
BANGOR
1.3 mi
A
4.34081.3363★★★★★
Bangor Nursing & Rehabilitation Center
BANGOR
1.7 mi
B
3.99641.0681★★☆☆☆
EASTSIDE CENTER FOR HEALTH & REHABILITATION, LLC
BANGOR
1.9 mi
A
4.48191.2265★★★☆☆
Maine Veterans Home - Bangor
BANGOR
2.3 mi
A+
5.37041.6636★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

7
Inspections
40
Total Deficiencies
$8,018
Fines Assessed
Apr 17, 2025Health
8 deficiencies cited
▼
Feb 5, 2025Health
3 deficiencies cited
▼
Dec 4, 2024Health
1 deficiency cited
▼
Sep 12, 2024Health
1 deficiency cited· Includes actual harm
▼
May 16, 2024Health
10 deficiencies cited
▼
Mar 11, 2024Health
3 deficiencies cited
▼
Feb 16, 2023Health
14 deficiencies cited
▼

Penalty History

Sep 12, 2024Fine
$8,018
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.