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F
Critical

Village Health Care at The Glen

403 E. Flournoy Lucas · Shreveport, LA 71115

3182133500 · Non profit - Corporation

126 beds101.3 residents150 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
F
Critical
RN Staff
F
Critical
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Village Health Care at The Glen receives an overall staffing grade of F (Critical). With 4.4237 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.1788 HPRD, below the recommended 0.75. It is 0.53 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 6.2% compared to weekdays. The facility uses a moderate level of agency staff (10.01% of hours), suggesting some reliance on temporary workers.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

⚠️RN staffing (0.1788 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Consistent weekend staffing — only 6.2% drop-off
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
4.4237hrs/resident/day▲ 0.53
CMS benchmark: 3.48
RN HPRD
0.1788hrs/resident/day▼ 0.50
Recommended: 0.75
Weekend Drop-off
6.2%
4.5025 weekday → 4.2235 weekend
Agency Staff
10.01%
1.29% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.1117hrs/resident/day
Direct care aides
LPN HPRD
1.1316hrs/resident/day
Licensed practical nurses
Consistency
0.2565std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Caddo County Average+0.35 HPRD
4.07
04.42 HPRD
vs. Louisiana State Average+0.58 HPRD
3.84
04.42 HPRD
vs. National Average+0.53 HPRD
3.90
04.42 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Village Health Care at The Glen ★
Shreveport · This facility
—
F
4.42370.1788★★★☆☆
HERITAGE MANOR OF STRATMORE NURSING & REHAB CTR
SHREVEPORT
1.8 mi
F
3.45780.1929★★★★★
SPRING LAKE SKILLED NURSING AND REHABILITATION
SHREVEPORT
2 mi
D
3.35740.2621★★★☆☆
GARDEN PARK NURSING & REHAB CTR, LLC
SHREVEPORT
2.7 mi
C
3.80310.4033★★★☆☆
PIERREMONT HEALTHCARE CENTER
SHREVEPORT
4 mi
D
3.78540.3038★☆☆☆☆
THE BRADFORD SKILLED NURSING AND REHABILITATION
SHREVEPORT
4.1 mi
F
3.42540.2409★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

9
Inspections
20
Total Deficiencies
$0
Fines Assessed
May 15, 2025Health
8 deficiencies cited
▼
Feb 12, 2025Health
1 deficiency cited
▼
Sep 4, 2024Health
2 deficiencies cited
▼
Aug 6, 2024Health
1 deficiency cited
▼
Jun 24, 2024Health
1 deficiency cited
▼
May 8, 2024Health
1 deficiency cited
▼
Apr 11, 2024Health
3 deficiencies cited
▼
Dec 19, 2023Health
1 deficiency cited
▼
May 10, 2023Health
2 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.