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F
Critical

Ferncrest Manor Living Center

14500 Haynes Blvd. · New Orleans, LA 70128

5042461426 · For profit - Limited Liability company

200 beds120.7 residents149 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
D
Poor
Total Staff
F
Critical
RN Staff
F
Critical
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Ferncrest Manor Living Center receives an overall staffing grade of F (Critical). With 2.5682 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.2312 HPRD, below the recommended 0.75. It is 1.33 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 14.55% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (3)

⚠️Had 1 day with zero registered nurse hours this quarter. While below the 4-day threshold for an auto 1-star rating, any zero-RN day is a concern.
🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 2.5682 HPRD — needs 0.91 more hours per resident per day.
⚠️RN staffing (0.2312 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅Low agency staff usage (0%) — mostly permanent, familiar staff
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
2.5682hrs/resident/day▼ 1.33
CMS benchmark: 3.48
RN HPRD
0.2312hrs/resident/day▼ 0.45
Recommended: 0.75
Weekend Drop-off
14.55%
2.6783 weekday → 2.2886 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
1days this quarter
4+ days = auto 1-star
CNA HPRD
1.6667hrs/resident/day
Direct care aides
LPN HPRD
0.6702hrs/resident/day
Licensed practical nurses
Consistency
0.2803std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Orleans County Average-1.32 HPRD
3.89
02.57 HPRD
vs. Louisiana State Average-1.27 HPRD
3.84
02.57 HPRD
vs. National Average-1.33 HPRD
3.90
02.57 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Ferncrest Manor Living Center ★
New Orleans · This facility
—
F
2.56820.2312★☆☆☆☆
ST BERNARD NURSING & REHAB
NEW ORLEANS
7.1 mi
F
3.42750.2336★☆☆☆☆
JO ELLEN SMITH CONVALESCENT CENTER
NEW ORLEANS
8.6 mi
F
3.53430.1083★★★★☆
St. Margaret's Daughters Home
NEW ORLEANS
9.8 mi
D
4.42210.3042★★☆☆☆
ST JUDE'S HEALTH & WELLNESS CENTER
NEW ORLEANS
9.8 mi
F
4.48610.2188★☆☆☆☆
Willow Wood at Woldenberg Village
NEW ORLEANS
10 mi
F
4.59140.231★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

14
Inspections
74
Total Deficiencies
$402,870
Fines Assessed
Jun 24, 2025Health
3 deficiencies cited
▼
May 29, 2025Health
12 deficiencies cited
▼
Nov 26, 2024Health
3 deficiencies cited· Includes actual harm
▼
Oct 2, 2024Health
2 deficiencies cited
▼
May 16, 2024Health
5 deficiencies cited
▼
May 9, 2024Health
2 deficiencies cited
▼
Mar 27, 2024Health
1 deficiency cited
▼
Jan 12, 2024Health
9 deficiencies cited· Includes actual harm
▼
Oct 3, 2023Health
2 deficiencies cited
▼
Sep 20, 2023Health
1 deficiency cited
▼
Jul 25, 2023Health
20 deficiencies cited· Includes actual harm
▼
May 23, 2023Health
2 deficiencies cited
▼
Mar 21, 2023Health
9 deficiencies cited
▼
Feb 22, 2023Health
3 deficiencies cited
▼

Penalty History

Nov 26, 2024Fine
$50,948
Jan 12, 2024Fine
$231,465
Jan 12, 2024Payment Denial
Jul 25, 2023Fine
$120,457
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.