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F
Critical

CHATEAU LIVING CENTER

716 VILLAGE ROAD · KENNER, LA 70065

5044640604 · For profit - Limited Liability company

215 beds181.5 residents197 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
F
Critical
RN Staff
F
Critical
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

CHATEAU LIVING CENTER receives an overall staffing grade of F (Critical). With 3.0738 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.1 HPRD, below the recommended 0.75. It is 0.82 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 16.03% compared to weekdays. The facility has low agency staff usage (2.11% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.0738 HPRD — needs 0.41 more hours per resident per day.
⚠️RN staffing (0.1 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (2.11%) — mostly permanent, familiar staff
Total Nurse HPRD
3.0738hrs/resident/day▼ 0.82
CMS benchmark: 3.48
RN HPRD
0.1hrs/resident/day▼ 0.58
Recommended: 0.75
Weekend Drop-off
16.03%
3.2196 weekday → 2.7037 weekend
Agency Staff
2.11%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.6436hrs/resident/day
Direct care aides
LPN HPRD
1.3302hrs/resident/day
Licensed practical nurses
Consistency
0.3271std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Jefferson County Average-1.09 HPRD
4.17
03.07 HPRD
vs. Louisiana State Average-0.77 HPRD
3.84
03.07 HPRD
vs. National Average-0.82 HPRD
3.90
03.07 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
CHATEAU LIVING CENTER ★
KENNER · This facility
—
F
3.07380.1★☆☆☆☆
WALDON HEALTH CARE CENTER
KENNER
2 mi
F
3.40630.218★☆☆☆☆
Metairie Health Care Center
METAIRIE
2.8 mi
F
3.73690.1717★☆☆☆☆
EAST JEFFERSON GENERAL HOSPITAL - SNF
METAIRIE
4.6 mi
A+
8.38424.5954★★★★★
Colonial Oaks Living Center
METAIRIE
4.7 mi
F
3.30020.1433★★☆☆☆
St Joseph of Harahan
Harahan
6.2 mi
F
3.39640.0952★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

8
Inspections
56
Total Deficiencies
$159,972
Fines Assessed
Sep 23, 2025Health
2 deficiencies cited
▼
Jul 23, 2025Health
12 deficiencies cited
▼
Apr 10, 2025Health
5 deficiencies cited
▼
Mar 13, 2025Health
6 deficiencies cited
▼
Jan 6, 2025Health
2 deficiencies cited· Includes actual harm
▼
Aug 28, 2024Health
3 deficiencies cited
▼
Jul 24, 2024Health
10 deficiencies cited
▼
Sep 21, 2023Health
16 deficiencies cited· Includes actual harm
▼

Penalty History

Jan 6, 2025Fine
$93,873
Sep 21, 2023Fine
$66,099
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.