Home›Iowa›Black Hawk County›Friendship Village Retirement
A
Very Good

Friendship Village Retirement

600 Park Lane · Waterloo, IA 50702

3192918100 · Non profit - Corporation

72 beds65.8 residents128 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A
Very Good
RN Staff
A
Very Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Friendship Village Retirement receives an overall staffing grade of A (Very Good). With 5.2074 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 1.31 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 18.5% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
5.2074hrs/resident/day▲ 1.31
CMS benchmark: 3.48
RN HPRD
0.7867hrs/resident/day▲ 0.10
Recommended: 0.75
Weekend Drop-off
18.5%
5.4947 weekday → 4.4782 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.5619hrs/resident/day
Direct care aides
LPN HPRD
1.031hrs/resident/day
Licensed practical nurses
Consistency
0.596std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Black Hawk County Average+1.45 HPRD
3.76
05.21 HPRD
vs. Iowa State Average+1.39 HPRD
3.82
05.21 HPRD
vs. National Average+1.31 HPRD
3.90
05.21 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Friendship Village Retirement ★
Waterloo · This facility
—
A
5.20740.7867★★★★★
Ravenwood Specialty Care
Waterloo
0.4 mi
C
3.26430.6668★★★☆☆
Harmony Waterloo
Waterloo
0.5 mi
B
3.51050.6267★★★☆☆
Harmony House Health Care Center
Waterloo
3.6 mi
B
3.67250.6096★☆☆☆☆
Northcrest Specialty Care
Waterloo
3.9 mi
B
3.51190.6999★★☆☆☆
Pinnacle Specialty Care
Cedar Falls
4.6 mi
C
3.47460.5824★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
8
Total Deficiencies
$0
Fines Assessed
Nov 17, 2025Health
1 deficiency cited
▼
Oct 9, 2024Health
2 deficiencies cited
▼
Jul 16, 2024Health
2 deficiencies cited· Includes actual harm
▼
Aug 10, 2023Health
3 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.