Home›Indiana›Wayne County›WILLOWS OF RICHMOND
D
Poor

WILLOWS OF RICHMOND

2070 CHESTER BLVD · RICHMOND, IN 47374

7659623543 · Government - County

87 beds57.9 residents70 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WILLOWS OF RICHMOND receives an overall staffing grade of D (Poor). With 3.2665 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.362 HPRD, below the recommended 0.75. It is 0.63 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 23.69% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.2665 HPRD — needs 0.21 more hours per resident per day.
⚠️RN staffing (0.362 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.2665hrs/resident/day▼ 0.63
CMS benchmark: 3.48
RN HPRD
0.362hrs/resident/day▼ 0.32
Recommended: 0.75
Weekend Drop-off
23.69%
3.5009 weekday → 2.6715 weekend
⚠ Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.8301hrs/resident/day
Direct care aides
LPN HPRD
0.849hrs/resident/day
Licensed practical nurses
Consistency
0.5951std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Wayne County Average-0.43 HPRD
3.70
03.27 HPRD
vs. Indiana State Average-0.45 HPRD
3.72
03.27 HPRD
vs. National Average-0.63 HPRD
3.90
03.27 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WILLOWS OF RICHMOND ★
RICHMOND · This facility
—
D
3.26650.362★☆☆☆☆
ROSEBUD VILLAGE
RICHMOND
0 mi
B
3.56230.7928★★☆☆☆
BRICKYARD HEALTHCARE - RICHMOND CARE CENTER
RICHMOND
2.7 mi
C
3.77240.5231★☆☆☆☆
BRICKYARD HEALTHCARE - GOLDEN RULE CARE CENTER
RICHMOND
4.4 mi
B
3.4910.7005★★☆☆☆
CAROLETON HEALTHCARE CENTER
CONNERSVILLE
18.8 mi
B
3.50450.6434★★★★★
HERITAGE HOUSE REHABILITATION & HEALTH CARE CENTER
CONNERSVILLE
19 mi
B
3.51330.767★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

7
Inspections
21
Total Deficiencies
$0
Fines Assessed
Oct 15, 2025Health
1 deficiency cited
▼
May 30, 2025Health
5 deficiencies cited
▼
Jan 3, 2025Health
1 deficiency cited
▼
Jun 18, 2024Health
1 deficiency cited
▼
Apr 19, 2024Health
5 deficiencies cited
▼
Jan 18, 2024Health
4 deficiencies cited
▼
Mar 17, 2023Health
4 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.