Home›Hawaii›Hawaii County›HILO BENIOFF MEDICAL CENTER
A+
Excellent

HILO BENIOFF MEDICAL CENTER

1190 WAIANUENUE AVENUE · HILO, HI 96720

8089323000 · Government - State

52 beds52.7 residents97 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HILO BENIOFF MEDICAL CENTER receives an overall staffing grade of A+ (Excellent). With 6.0091 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 2.11 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 20.33% compared to weekdays. The facility has low agency staff usage (3.14% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (3.14%) — mostly permanent, familiar staff
Total Nurse HPRD
6.0091hrs/resident/day▲ 2.11
CMS benchmark: 3.48
RN HPRD
1.4822hrs/resident/day▲ 0.80
Recommended: 0.75
Weekend Drop-off
20.33%
6.3755 weekday → 5.0791 weekend
⚠ Significant weekend reduction
Agency Staff
3.14%
3.88% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.6341hrs/resident/day
Direct care aides
LPN HPRD
0.8928hrs/resident/day
Licensed practical nurses
Consistency
0.7827std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Hawaii County Average+1.60 HPRD
4.41
06.01 HPRD
vs. Hawaii State Average+1.30 HPRD
4.71
06.01 HPRD
vs. National Average+2.11 HPRD
3.90
06.01 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HILO BENIOFF MEDICAL CENTER ★
HILO · This facility
—
A+
6.00911.4822★★★★☆
HALE ANUENUE RESTORATIVE CARE
HILO
0 mi
B
3.63951.0231★★★☆☆
YUKIO OKUTSU STATE VETERANS HOME
HILO
0 mi
A
4.98931.0725★★★☆☆
LEGACY HILO REHABILITATION & NURSING CENTER
HILO
0.9 mi
B
3.61320.958★★★☆☆
LIFE CARE CENTER OF HILO
HILO
2.7 mi
B
3.65050.9821★★★☆☆
Honoka'a Hospital & Skilled Nursing
HONOKAA
34.1 mi
A+
5.28071.3581★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
23
Total Deficiencies
$0
Fines Assessed
Feb 7, 2025Health
15 deficiencies cited
▼
Jan 11, 2024Health
1 deficiency cited
▼
Oct 24, 2022Health
7 deficiencies cited· Includes actual harm
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.