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A
Very Good

HALE MAKUA - WAILUKU

1540 LOWER MAIN STREET · WAILUKU, HI 96793

8082431722 · Non profit - Corporation

90 beds73 residents98 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
A+
Excellent
RN Staff
A
Very Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HALE MAKUA - WAILUKU receives an overall staffing grade of A (Very Good). With 4.5844 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.69 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 20.88% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
4.5844hrs/resident/day▲ 0.69
CMS benchmark: 3.48
RN HPRD
1.3697hrs/resident/day▲ 0.69
Recommended: 0.75
Weekend Drop-off
20.88%
4.8718 weekday → 3.8548 weekend
⚠ Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.456hrs/resident/day
Direct care aides
LPN HPRD
0.5352hrs/resident/day
Licensed practical nurses
Consistency
0.577std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Maui County Average-0.40 HPRD
4.98
04.58 HPRD
vs. Hawaii State Average-0.13 HPRD
4.71
04.58 HPRD
vs. National Average+0.69 HPRD
3.90
04.58 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HALE MAKUA - WAILUKU ★
WAILUKU · This facility
—
A
4.58441.3697★★★★★
HALE MAKUA - KAHULUI
KAHULUI
1.2 mi
A
4.95331.2965☆☆☆☆☆
KULA HOSPITAL
KULA
15.7 mi
A+
5.40882.0574★★★☆☆
LANAI COMMUNITY HOSPITAL
LANAI CITY
28.1 mi
—
00★★★★★
HALE MALAMALAMA
HONOLULU
83.8 mi
A
4.50161.3281★★☆☆☆
Honoka'a Hospital & Skilled Nursing
HONOKAA
86.6 mi
A+
5.28071.3581★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
22
Total Deficiencies
$22,887
Fines Assessed
Nov 15, 2024Health
5 deficiencies cited
▼
May 3, 2024Health
9 deficiencies cited
▼
Nov 8, 2023Health
8 deficiencies cited
▼

Penalty History

May 12, 2023Fine
$10,348
May 12, 2023Fine
$12,539
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.