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C
Below Standard

RIVERWOOD CENTER

2802 PARENTAL HOME ROAD · JACKSONVILLE, FL 32216

9047210088 · For profit - Limited Liability company

240 beds218.1 residents251 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

RIVERWOOD CENTER receives an overall staffing grade of C (Below Standard). With 3.3062 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.4543 HPRD, below the recommended 0.75. It is 0.59 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 9.14% compared to weekdays. The facility has low agency staff usage (0.06% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.3062 HPRD — needs 0.17 more hours per resident per day.
⚠️RN staffing (0.4543 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (4)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.06%) — mostly permanent, familiar staff
✅Consistent weekend staffing — only 9.14% drop-off
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.3062hrs/resident/day▼ 0.59
CMS benchmark: 3.48
RN HPRD
0.4543hrs/resident/day▼ 0.23
Recommended: 0.75
Weekend Drop-off
9.14%
3.3938 weekday → 3.0836 weekend
Agency Staff
0.06%
0.18% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9767hrs/resident/day
Direct care aides
LPN HPRD
0.7989hrs/resident/day
Licensed practical nurses
Consistency
0.1657std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Duval County Average-0.55 HPRD
3.85
03.31 HPRD
vs. Florida State Average-0.57 HPRD
3.88
03.31 HPRD
vs. National Average-0.59 HPRD
3.90
03.31 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
RIVERWOOD CENTER ★
JACKSONVILLE · This facility
—
C
3.30620.4543★★☆☆☆
VIVO HEALTHCARE UNIVERSITY
JACKSONVILLE
1.2 mi
C
3.32570.4127★★★★☆
FIRST COAST HEALTH AND REHABILITATION CENTER
JACKSONVILLE
3.4 mi
C
3.23190.7303★★★☆☆
RIVERSIDE POST ACUTE
JACKSONVILLE
6.3 mi
C
3.45260.5557★☆☆☆☆
TERRACE OF JACKSONVILLE, THE
JACKSONVILLE
6.4 mi
D
3.79350.3612★★★★★
RIVER GARDEN HEBREW HOME FOR THE AGED
JACKSONVILLE
7.4 mi
A
4.75610.9233★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
27
Total Deficiencies
$34,778
Fines Assessed
Jan 9, 2025Health
8 deficiencies cited· Includes actual harm
▼
Feb 13, 2024Health
3 deficiencies cited
▼
Aug 7, 2023Health
1 deficiency cited
▼
Feb 2, 2023Health
7 deficiencies cited
▼
Jun 17, 2021Health
8 deficiencies cited
▼

Penalty History

Jan 9, 2025Fine
$34,778
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.