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B
Good

WEST HAVEN CENTER FOR NURSING & REHABILITATION

310 TERRACE AVE · WEST HAVEN, CT 06516

2036542100 · For profit - Limited Liability company

98 beds93.7 residents142 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
B
Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WEST HAVEN CENTER FOR NURSING & REHABILITATION receives an overall staffing grade of B (Good). With 3.7436 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.7468 HPRD, below the recommended 0.75. It is 0.15 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 22.1% compared to weekdays. The facility has low agency staff usage (1.93% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.7468 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (1.93%) — mostly permanent, familiar staff
Total Nurse HPRD
3.7436hrs/resident/day▼ 0.15
CMS benchmark: 3.48
RN HPRD
0.7468hrs/resident/day▲ 0.06
Recommended: 0.75
Weekend Drop-off
22.1%
3.9929 weekday → 3.1105 weekend
⚠ Significant weekend reduction
Agency Staff
1.93%
9.67% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.3372hrs/resident/day
Direct care aides
LPN HPRD
0.6595hrs/resident/day
Licensed practical nurses
Consistency
0.4728std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. South Central Ct County Average-0.13 HPRD
3.87
03.74 HPRD
vs. Connecticut State Average-0.10 HPRD
3.84
03.74 HPRD
vs. National Average-0.15 HPRD
3.90
03.74 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WEST HAVEN CENTER FOR NURSING & REHABILITATION ★
WEST HAVEN · This facility
—
B
3.74360.7468★★☆☆☆
ORANGE HEALTH CARE CENTER
ORANGE
1.8 mi
B
3.76660.7865★★★★★
APPLE REHAB WEST HAVEN
WEST HAVEN
1.8 mi
C
3.3480.464★☆☆☆☆
ADVANCED CENTER FOR NURSING & REHABILITATION
NEW HAVEN
2 mi
C
3.55870.537★☆☆☆☆
GRIMES CENTER
NEW HAVEN
2.4 mi
B
3.67261.0075★★★★★
AUTUMN LAKE HEALTHCARE AT THE WILLOWS
WOODBRIDGE
4.1 mi
B
3.59670.718★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

7
Inspections
59
Total Deficiencies
$0
Fines Assessed
Nov 25, 2025Health
2 deficiencies cited
▼
Jun 4, 2025Health
13 deficiencies cited
▼
May 27, 2025Health
1 deficiency cited
▼
Oct 29, 2024Health
1 deficiency cited
▼
Jun 12, 2024Health
3 deficiencies cited
▼
Nov 6, 2023Health
32 deficiencies cited
▼
Aug 6, 2021Health
7 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.