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B
Good

PILGRIM MANOR

52 MISSIONARY RD · CROMWELL, CT 06416

8606355511 · Non profit - Corporation

60 beds54.4 residents99 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
A
Very Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

PILGRIM MANOR receives an overall staffing grade of B (Good). With 3.9679 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.07 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 12.79% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
3.9679hrs/resident/day▲ 0.07
CMS benchmark: 3.48
RN HPRD
0.8172hrs/resident/day▲ 0.13
Recommended: 0.75
Weekend Drop-off
12.79%
4.1167 weekday → 3.5901 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.4564hrs/resident/day
Direct care aides
LPN HPRD
0.6943hrs/resident/day
Licensed practical nurses
Consistency
0.3357std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Capitol County Average+0.32 HPRD
3.65
03.97 HPRD
vs. Connecticut State Average+0.13 HPRD
3.84
03.97 HPRD
vs. National Average+0.07 HPRD
3.90
03.97 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
PILGRIM MANOR ★
CROMWELL · This facility
—
B
3.96790.8172★★★★☆
AUTUMN LAKE HEALTHCARE AT CROMWELL
CROMWELL
0.6 mi
D
3.05220.2585★★★★☆
PORTLAND CARE & REHAB CENTER
PORTLAND
1.9 mi
B
3.7850.852★★★★★
APPLE REHAB CROMWELL
CROMWELL
2.8 mi
B
3.54330.6363★★☆☆☆
WATER'S EDGE CENTER FOR HEALTH & REHAB
MIDDLETOWN
3.2 mi
C
3.45840.4657★★☆☆☆
WADSWORTH GLEN HEALTH CARE AND REHABILITATION CENT
MIDDLETOWN
3.4 mi
C
3.58640.4984★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

6
Inspections
17
Total Deficiencies
$12,048
Fines Assessed
May 1, 2025Health
4 deficiencies cited
▼
May 24, 2024Health
1 deficiency cited
▼
Apr 23, 2024Health
6 deficiencies cited· Includes actual harm
▼
May 22, 2023Health
1 deficiency cited
▼
Jan 31, 2020Health
4 deficiencies cited
▼
Mar 7, 2019Health
1 deficiency cited
▼

Penalty History

Apr 23, 2024Fine
$12,048
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.