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C
Below Standard

NORWALK CARE CENTER

23 PROSPECT AVENUE · NORWALK, CT 06850

2038530010 · For profit - Limited Liability company

150 beds127.4 residents145 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

NORWALK CARE CENTER receives an overall staffing grade of C (Below Standard). With 3.1077 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.5176 HPRD, below the recommended 0.75. It is 0.79 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 22.7% compared to weekdays. The facility relies heavily on temporary agency staff (16.71% of hours), suggesting potential workforce instability.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (3)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.1077 HPRD — needs 0.37 more hours per resident per day.
⚠️RN staffing (0.5176 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️16.71% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (1)

✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
3.1077hrs/resident/day▼ 0.79
CMS benchmark: 3.48
RN HPRD
0.5176hrs/resident/day▼ 0.17
Recommended: 0.75
Weekend Drop-off
22.7%
3.3208 weekday → 2.5668 weekend
⚠ Significant weekend reduction
Agency Staff
16.71%
28.31% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.0032hrs/resident/day
Direct care aides
LPN HPRD
0.5869hrs/resident/day
Licensed practical nurses
Consistency
0.5783std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Western Ct County Average-0.97 HPRD
4.08
03.11 HPRD
vs. Connecticut State Average-0.73 HPRD
3.84
03.11 HPRD
vs. National Average-0.79 HPRD
3.90
03.11 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
NORWALK CARE CENTER ★
NORWALK · This facility
—
C
3.10770.5176★☆☆☆☆
NOTRE DAME HEALTH AND REHABILITATION CENTER
NORWALK
1.4 mi
B
4.40980.7101★★★★☆
AUTUMN LAKE HEALTHCARE AT NORWALK
NORWALK
2 mi
C
3.34670.4702★★★☆☆
WAVENY CARE CENTER
NEW CANAAN
3.9 mi
A
4.83891.3518★★★★★
STAMFORD CARE CENTER
STAMFORD
6 mi
C
3.10030.5871★★☆☆☆
WILTON MEADOWS HEALTH CARE CENTER
WILTON
6.3 mi
C
3.78930.4169★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

6
Inspections
42
Total Deficiencies
$198,225
Fines Assessed
Mar 19, 2025Health
1 deficiency cited
▼
Oct 9, 2024Health
13 deficiencies cited· Includes actual harm
▼
Oct 26, 2023Health
12 deficiencies cited· Includes actual harm
▼
May 26, 2023Health
2 deficiencies cited
▼
Mar 29, 2022Health
9 deficiencies cited
▼
Sep 19, 2019Health
5 deficiencies cited
▼

Penalty History

Oct 9, 2024Fine
$38,422
Oct 26, 2023Fine
$159,803
Oct 26, 2023Payment Denial
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.