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B
Good

DOUGLAS MANOR

103 NORTH ROAD · WINDHAM, CT 06280

8604234636 · For profit - Limited Liability company

90 beds84.9 residents155 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
B
Good
RN Staff
B
Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

DOUGLAS MANOR receives an overall staffing grade of B (Good). With 3.5295 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.5829 HPRD, below the recommended 0.75. It is 0.37 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 11.97% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.5829 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.5295hrs/resident/day▼ 0.37
CMS benchmark: 3.48
RN HPRD
0.5829hrs/resident/day▼ 0.10
Recommended: 0.75
Weekend Drop-off
11.97%
3.653 weekday → 3.2158 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.9708hrs/resident/day
Direct care aides
LPN HPRD
0.9758hrs/resident/day
Licensed practical nurses
Consistency
0.2774std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Northeastern Ct County Average-0.23 HPRD
3.76
03.53 HPRD
vs. Connecticut State Average-0.31 HPRD
3.84
03.53 HPRD
vs. National Average-0.37 HPRD
3.90
03.53 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
DOUGLAS MANOR ★
WINDHAM · This facility
—
B
3.52950.5829★☆☆☆☆
Saint Josephs Living Center, Inc.
WINDHAM
1.4 mi
B
3.68190.5764★★★★☆
VANDERMAN PLACE
WILLIMANTIC
3.6 mi
C
4.0270.5071★★☆☆☆
MANSFIELD CENTER FOR NURSING AND REHABILITATION
STORRS MANSFIELD
7.6 mi
B
3.91270.6184★★★☆☆
NORWICH SUB-ACUTE AND NURSING
NORWICH
11 mi
C
3.42280.5968★★★☆☆
PIERCE MEMORIAL BAPTIST HOME, INC.
BROOKLYN
12.3 mi
B
3.79610.9094★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

8
Inspections
55
Total Deficiencies
$0
Fines Assessed
Oct 15, 2025Health
2 deficiencies cited· Includes actual harm
▼
Aug 18, 2025Health
3 deficiencies cited
▼
Apr 22, 2025Health
18 deficiencies cited
▼
Apr 7, 2025Health
2 deficiencies cited
▼
Dec 6, 2024Health
1 deficiency cited
▼
Jul 30, 2024Health
2 deficiencies cited
▼
Mar 13, 2023Health
21 deficiencies cited
▼
Feb 5, 2020Health
6 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.