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C
Below Standard

CIVITA CARE CENTER AT MILFORD

2028 BRIDGEPORT AVE · MILFORD, CT 06460

2038770371 · For profit - Limited Liability company

120 beds113.5 residents176 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

CIVITA CARE CENTER AT MILFORD receives an overall staffing grade of C (Below Standard). With 3.3636 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.4603 HPRD, below the recommended 0.75. It is 0.53 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 15.22% compared to weekdays. The facility has low agency staff usage (2.24% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.3636 HPRD — needs 0.12 more hours per resident per day.
⚠️RN staffing (0.4603 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (2.24%) — mostly permanent, familiar staff
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.3636hrs/resident/day▼ 0.53
CMS benchmark: 3.48
RN HPRD
0.4603hrs/resident/day▼ 0.22
Recommended: 0.75
Weekend Drop-off
15.22%
3.5148 weekday → 2.9799 weekend
Agency Staff
2.24%
5.61% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.0646hrs/resident/day
Direct care aides
LPN HPRD
0.8388hrs/resident/day
Licensed practical nurses
Consistency
0.284std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. South Central Ct County Average-0.51 HPRD
3.87
03.36 HPRD
vs. Connecticut State Average-0.48 HPRD
3.84
03.36 HPRD
vs. National Average-0.53 HPRD
3.90
03.36 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
CIVITA CARE CENTER AT MILFORD ★
MILFORD · This facility
—
C
3.36360.4603★☆☆☆☆
CIVITA CARE CENTER AT WEST RIVER
MILFORD
1.2 mi
B
3.7390.6579★★★☆☆
MILFORD HEALTH AND REHABILITATION CENTER
MILFORD
2.5 mi
C
3.92130.523★★★★★
LORD CHAMBERLAIN NURSING & REHABILITATION CENTER
STRATFORD
2.8 mi
D
3.7650.3639★★☆☆☆
LORD CHAMBERLAIN MANOR
STRATFORD
2.8 mi
A+
6.45161.2582★★☆☆☆
MASONICARE AT BISHOP WICKE HEALTH & REHABILITATION
SHELTON
4.8 mi
C
4.42070.5244★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

14
Inspections
59
Total Deficiencies
$14,433
Fines Assessed
Dec 18, 2025Health
2 deficiencies cited
▼
Nov 24, 2025Health
2 deficiencies cited
▼
Aug 19, 2025Health
2 deficiencies cited
▼
May 28, 2025Health
1 deficiency cited
▼
Feb 26, 2025Health
2 deficiencies cited
▼
Dec 18, 2024Health
18 deficiencies cited
▼
Nov 4, 2024Health
2 deficiencies cited· Includes actual harm
▼
Sep 11, 2024Health
3 deficiencies cited
▼
Aug 5, 2024Health
1 deficiency cited
▼
Jan 12, 2024Health
1 deficiency cited
▼
Nov 27, 2023Health
1 deficiency cited
▼
Oct 11, 2023Health
1 deficiency cited
▼
May 12, 2022Health
8 deficiencies cited· Includes actual harm
▼
Jan 29, 2020Health
15 deficiencies cited
▼

Penalty History

Aug 5, 2024Fine
$14,433
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.