Home›California›Contra Costa County›WILLOW PASS HEALTHCARE CENTER
C
Below Standard

WILLOW PASS HEALTHCARE CENTER

3318 WILLOW PASS ROAD · CONCORD, CA 94519

9256899222 · For profit - Corporation

81 beds76.3 residents217 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
B
Good
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WILLOW PASS HEALTHCARE CENTER receives an overall staffing grade of C (Below Standard). With 3.9312 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.5206 HPRD, below the recommended 0.75. It is 0.03 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 6.16% compared to weekdays. The facility has low agency staff usage (5.28% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.5206 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Consistent weekend staffing — only 6.16% drop-off
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
3.9312hrs/resident/day▲ 0.03
CMS benchmark: 3.48
RN HPRD
0.5206hrs/resident/day▼ 0.16
Recommended: 0.75
Weekend Drop-off
6.16%
4.0008 weekday → 3.7543 weekend
Agency Staff
5.28%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.6025hrs/resident/day
Direct care aides
LPN HPRD
0.8081hrs/resident/day
Licensed practical nurses
Consistency
0.195std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Contra Costa County Average-0.43 HPRD
4.36
03.93 HPRD
vs. California State Average-0.59 HPRD
4.52
03.93 HPRD
vs. National Average+0.03 HPRD
3.90
03.93 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WILLOW PASS HEALTHCARE CENTER ★
CONCORD · This facility
—
C
3.93120.5206★★★☆☆
DIABLO VALLEY POST ACUTE
CONCORD
1.1 mi
C
4.24480.4482★★★★★
PLEASANT HILL POST ACUTE
PLEASANT HILL
4 mi
C
4.10720.5416★★★★☆
MORAGA POST ACUTE
MORAGA
10.3 mi
F
4.12140.249★★★★★
SPRINGS ROAD HEALTHCARE
VALLEJO
14.3 mi
C
3.89160.4971★★★★★
OAKLAND HEALTHCARE & WELLNESS CENTER
OAKLAND
17.2 mi
B
4.16650.6798★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

10
Inspections
46
Total Deficiencies
$45,702
Fines Assessed
Sep 7, 2025Health
1 deficiency cited
▼
Jul 9, 2024Health
1 deficiency cited
▼
Apr 25, 2024Health
2 deficiencies cited· Includes actual harm
▼
Apr 11, 2024Health
1 deficiency cited· Includes actual harm
▼
Feb 21, 2024Health
1 deficiency cited
▼
Aug 31, 2023Health
1 deficiency cited
▼
Jun 21, 2023Health
1 deficiency cited
▼
Oct 14, 2022Health
19 deficiencies cited
▼
Feb 7, 2020Health
14 deficiencies cited
▼
Jan 9, 2019Health
5 deficiencies cited
▼

Penalty History

Apr 11, 2024Fine
$45,702
Apr 11, 2024Payment Denial
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.