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A+
Excellent

THE TERRACES AT LOS ALTOS HEALTH FACILITY

373 PINE LANE · LOS ALTOS, CA 94022

6509488291 · Non profit - Corporation

30 beds26.8 residents64 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

THE TERRACES AT LOS ALTOS HEALTH FACILITY receives an overall staffing grade of A+ (Excellent). With 5.7284 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 1.83 HPRD above the national average.

Weekend staffing drops significantly — dropping 25.81% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

⚠️Weekend staffing drops 25.81% — significantly higher than average. Residents receive substantially less care on Saturdays and Sundays.
📊Staffing levels are highly variable day to day (consistency score: 1.0569). This means the care experience can be very different depending on the day.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
5.7284hrs/resident/day▲ 1.83
CMS benchmark: 3.48
RN HPRD
2.1015hrs/resident/day▲ 1.42
Recommended: 0.75
Weekend Drop-off
25.81%
6.1792 weekday → 4.5843 weekend
⚠ Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.9186hrs/resident/day
Direct care aides
LPN HPRD
0.7083hrs/resident/day
Licensed practical nurses
Consistency
1.0569std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Santa Clara County Average+1.29 HPRD
4.44
05.73 HPRD
vs. California State Average+1.21 HPRD
4.52
05.73 HPRD
vs. National Average+1.83 HPRD
3.90
05.73 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
THE TERRACES AT LOS ALTOS HEALTH FACILITY ★
LOS ALTOS · This facility
—
A+
5.72842.1015★★★★☆
GRANT CUESTA SUB-ACUTE AND REHABILITATION CENTER
MOUNTAIN VIEW
2.5 mi
A
4.25810.8397★★☆☆☆
MOUNTAIN VIEW HEALTHCARE CENTER
MOUNTAIN VIEW
2.8 mi
B
3.88370.7392★★★☆☆
IDYLWOOD CARE CENTER
SUNNYVALE
4.3 mi
B
5.45960.6476★★★★★
THE SEQUOIAS
PORTOLA VALLEY
5.6 mi
A
4.97210.7551★★★★★
CUPERTINO HEALTHCARE & WELLNESS CENTER
CUPERTINO
5.8 mi
C
3.83050.427★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

7
Inspections
39
Total Deficiencies
$0
Fines Assessed
Aug 1, 2025Health
11 deficiencies cited
▼
Nov 20, 2024Health
1 deficiency cited
▼
Sep 25, 2024Health
1 deficiency cited
▼
May 21, 2024Health
1 deficiency cited
▼
Apr 9, 2024Health
9 deficiencies cited
▼
Jan 26, 2024Health
3 deficiencies cited
▼
Mar 10, 2023Health
13 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.