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D
Poor

REDLANDS HEALTHCARE CENTER

1620 WEST FERN AVENUE · REDLANDS, CA 92373

9097932609 · For profit - Limited Liability company

78 beds74.2 residents141 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

REDLANDS HEALTHCARE CENTER receives an overall staffing grade of D (Poor). With 4.21 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.3791 HPRD, below the recommended 0.75. It is 0.31 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 13.18% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.3791 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
4.21hrs/resident/day▲ 0.31
CMS benchmark: 3.48
RN HPRD
0.3791hrs/resident/day▼ 0.30
Recommended: 0.75
Weekend Drop-off
13.18%
4.3729 weekday → 3.7966 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.6hrs/resident/day
Direct care aides
LPN HPRD
1.2309hrs/resident/day
Licensed practical nurses
Consistency
0.3555std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. San Bernardino County Average-0.49 HPRD
4.70
04.21 HPRD
vs. California State Average-0.31 HPRD
4.52
04.21 HPRD
vs. National Average+0.31 HPRD
3.90
04.21 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
REDLANDS HEALTHCARE CENTER ★
REDLANDS · This facility
—
D
4.210.3791★★★★★
HERITAGE GARDENS HEALTH CARE CENTER
LOMA LINDA
3 mi
F
0.16140.0847★★★☆☆
Loma Linda Post Acute
Loma Linda
3.1 mi
D
4.11070.3873★★★★☆
Grand Terrace Health Care Center
Grand Terrace
6.3 mi
C
4.70190.5024★★★★☆
RIALTO POST ACUTE CENTER
RIALTO
10.1 mi
C
4.59280.5201★★★★☆
COMMUNITY CARE AND REHABILITATION CENTER
RIVERSIDE
12.6 mi
D
4.3710.3752★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
17
Total Deficiencies
$0
Fines Assessed
Feb 6, 2025Health
2 deficiencies cited
▼
Apr 17, 2024Health
1 deficiency cited
▼
Feb 2, 2024Health
5 deficiencies cited
▼
Jun 10, 2022Health
9 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.