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A+
Excellent

PROVIDENCE HOLY CROSS MED CTR D/P SNF

11600A INDIAN HILLS ROAD, MISSION HILLS, CA 91345 · MISSION HILLS, CA 91345

8188984630 · Non profit - Corporation

48 beds43.2 residents273 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

PROVIDENCE HOLY CROSS MED CTR D/P SNF receives an overall staffing grade of A+ (Excellent). With 9.692 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 5.80 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 8.64% compared to weekdays. The facility has low agency staff usage (4.93% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

📊Staffing levels are highly variable day to day (consistency score: 0.864). This means the care experience can be very different depending on the day.

✨ Strengths (5)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (4.93%) — mostly permanent, familiar staff
✅Consistent weekend staffing — only 8.64% drop-off
Total Nurse HPRD
9.692hrs/resident/day▲ 5.80
CMS benchmark: 3.48
RN HPRD
3.8526hrs/resident/day▲ 3.17
Recommended: 0.75
Weekend Drop-off
8.64%
9.9346 weekday → 9.076 weekend
Agency Staff
4.93%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
4.7764hrs/resident/day
Direct care aides
LPN HPRD
1.063hrs/resident/day
Licensed practical nurses
Consistency
0.864std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Los Angeles County Average+5.14 HPRD
4.56
09.69 HPRD
vs. California State Average+5.17 HPRD
4.52
09.69 HPRD
vs. National Average+5.80 HPRD
3.90
09.69 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
PROVIDENCE HOLY CROSS MED CTR D/P SNF ★
MISSION HILLS · This facility
—
A+
9.6923.8526★☆☆☆☆
COUNTRY MANOR HEALTHCARE
LAKE VIEW TERRACE
2.9 mi
B
4.19890.7108★★☆☆☆
MAGNOLIA GARDENS CONVALESCENT HOSPITAL
GRANADA HILLS
4.6 mi
D
3.70890.3272★★☆☆☆
VALLEY PALMS CARE CENTER
N HOLLYWOOD
5.7 mi
C
4.10310.4282★☆☆☆☆
NORTH VALLEY NURSING CENTER
TUJUNGA
8.2 mi
D
4.20970.3696★☆☆☆☆
EISENBERG VILLAGE
RESEDA
8.7 mi
C
5.12690.4825★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
49
Total Deficiencies
$107,673
Fines Assessed
Dec 11, 2025Health
1 deficiency cited· Includes actual harm
▼
Mar 27, 2025Health
17 deficiencies cited
▼
Apr 14, 2024Health
17 deficiencies cited· Includes actual harm
▼
Sep 29, 2023Health
1 deficiency cited
▼
Mar 26, 2023Health
13 deficiencies cited
▼

Penalty History

Apr 14, 2024Fine
$97,923
Mar 26, 2023Fine
$9,750
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.