Home›California›Orange County›PLAZA HEALTHCARE CENTER
D
Poor

PLAZA HEALTHCARE CENTER

1209 HEMLOCK WAY · SANTA ANA, CA 92707

7145461966 · For profit - Limited Liability company

145 beds136 residents306 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
D
Poor
RN Staff
D
Poor
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

PLAZA HEALTHCARE CENTER receives an overall staffing grade of D (Poor). With 4.1131 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.315 HPRD, below the recommended 0.75. It is 0.22 HPRD above the national average.

Weekend staffing stays relatively consistent — dropping 8.29% compared to weekdays. The facility has low agency staff usage (4.85% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.315 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (5)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (4.85%) — mostly permanent, familiar staff
✅Consistent weekend staffing — only 8.29% drop-off
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
4.1131hrs/resident/day▲ 0.22
CMS benchmark: 3.48
RN HPRD
0.315hrs/resident/day▼ 0.37
Recommended: 0.75
Weekend Drop-off
8.29%
4.2118 weekday → 3.8626 weekend
Agency Staff
4.85%
0.89% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.5531hrs/resident/day
Direct care aides
LPN HPRD
1.1186hrs/resident/day
Licensed practical nurses
Consistency
0.2582std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Orange County Average-0.62 HPRD
4.73
04.11 HPRD
vs. California State Average-0.41 HPRD
4.52
04.11 HPRD
vs. National Average+0.22 HPRD
3.90
04.11 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
PLAZA HEALTHCARE CENTER ★
SANTA ANA · This facility
—
D
4.11310.315★☆☆☆☆
ADVANCED REHAB CENTER OF TUSTIN
SANTA ANA
3.4 mi
C
4.35750.416★☆☆☆☆
VICTORIA HEALTHCARE AND REHABILITATION CENTER
COSTA MESA
4.3 mi
C
4.55060.5405★★★★★
ORANGE HEALTHCARE & WELLNESS CENTRE, LLC
ORANGE
5 mi
D
4.31830.3234★★★☆☆
PELICAN RIDGE POST ACUTE
NEWPORT BEACH
6.3 mi
D
3.90490.3786★★☆☆☆
BUENA VISTA CARE CENTER
ANAHEIM
7.8 mi
C
3.94060.4149★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

46
Inspections
176
Total Deficiencies
$4,587
Fines Assessed
Dec 23, 2025Health
1 deficiency cited
▼
Aug 7, 2025Health
6 deficiencies cited
▼
Jun 16, 2025Health
19 deficiencies cited
▼
Apr 23, 2025Health
1 deficiency cited
▼
Apr 4, 2025Health
1 deficiency cited
▼
Mar 25, 2025Health
1 deficiency cited
▼
Oct 17, 2024Health
2 deficiencies cited
▼
Oct 7, 2024Health
2 deficiencies cited
▼
Aug 29, 2024Health
1 deficiency cited
▼
Aug 15, 2024Health
3 deficiencies cited
▼
Jul 31, 2024Health
1 deficiency cited
▼
Jul 10, 2024Health
2 deficiencies cited
▼
Jun 26, 2024Health
1 deficiency cited
▼
Jun 13, 2024Health
1 deficiency cited
▼
Jun 4, 2024Health
6 deficiencies cited
▼
May 6, 2024Health
28 deficiencies cited
▼
Apr 25, 2024Health
3 deficiencies cited
▼
Apr 11, 2024Health
1 deficiency cited
▼
Mar 19, 2024Health
3 deficiencies cited
▼
Feb 29, 2024Health
2 deficiencies cited
▼
Jan 29, 2024Health
3 deficiencies cited
▼
Jan 10, 2024Health
4 deficiencies cited
▼
Dec 15, 2023Health
1 deficiency cited
▼
Dec 13, 2023Health
2 deficiencies cited
▼
Dec 4, 2023Health
3 deficiencies cited· Includes actual harm
▼
Nov 15, 2023Health
4 deficiencies cited· Includes actual harm
▼
Oct 11, 2023Health
1 deficiency cited
▼
Sep 21, 2023Health
7 deficiencies cited
▼
Aug 15, 2023Health
1 deficiency cited
▼
Aug 7, 2023Health
7 deficiencies cited
▼
Jul 11, 2023Health
1 deficiency cited
▼
Jun 28, 2023Health
1 deficiency cited
▼
Jun 14, 2023Health
1 deficiency cited
▼
Jun 6, 2023Health
3 deficiencies cited· Includes actual harm
▼
Jun 2, 2023Health
1 deficiency cited
▼
Jun 1, 2023Health
1 deficiency cited
▼
May 30, 2023Health
1 deficiency cited
▼
May 18, 2023Health
3 deficiencies cited
▼
May 17, 2023Health
1 deficiency cited
▼
May 3, 2023Health
1 deficiency cited
▼
Apr 6, 2023Health
2 deficiencies cited
▼
Mar 24, 2023Health
1 deficiency cited
▼
Mar 23, 2023Health
1 deficiency cited
▼
Mar 8, 2023Health
3 deficiencies cited
▼
Mar 7, 2023Health
1 deficiency cited
▼
Aug 31, 2021Health
36 deficiencies cited
▼

Penalty History

Aug 21, 2023Fine
$2,470
Aug 14, 2023Fine
$2,117
Mar 7, 2023Payment Denial
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.