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C
Below Standard

PILGRIM PLACE HEALTH SERVICES CENTER

721 HARRISON AVE · CLAREMONT, CA 91711

9093995500 · Non profit - Corporation

62 beds55.4 residents209 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

PILGRIM PLACE HEALTH SERVICES CENTER receives an overall staffing grade of C (Below Standard). With 4.5027 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.4921 HPRD, below the recommended 0.75. It is 0.61 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 21.49% compared to weekdays. The facility has low agency staff usage (4.71% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

⚠️RN staffing (0.4921 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (4.71%) — mostly permanent, familiar staff
Total Nurse HPRD
4.5027hrs/resident/day▲ 0.61
CMS benchmark: 3.48
RN HPRD
0.4921hrs/resident/day▼ 0.19
Recommended: 0.75
Weekend Drop-off
21.49%
4.7938 weekday → 3.7637 weekend
⚠ Significant weekend reduction
Agency Staff
4.71%
7.19% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.7727hrs/resident/day
Direct care aides
LPN HPRD
1.2379hrs/resident/day
Licensed practical nurses
Consistency
0.6093std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Los Angeles County Average-0.05 HPRD
4.56
04.50 HPRD
vs. California State Average-0.02 HPRD
4.52
04.50 HPRD
vs. National Average+0.61 HPRD
3.90
04.50 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
PILGRIM PLACE HEALTH SERVICES CENTER ★
CLAREMONT · This facility
—
C
4.50270.4921★★★☆☆
MOUNT SAN ANTONIO GARDENS
POMONA
0.6 mi
A
6.10480.7533★★★★★
CLAREMONT HEIGHTS POST ACUTE
CLAREMONT
1.1 mi
D
4.01810.3429★★☆☆☆
CLAREMONT CARE CENTER
POMONA
1.3 mi
D
4.08510.3647★★★★☆
COUNTRY OAKS CARE CENTER
POMONA
2.6 mi
C
4.41440.4537★★☆☆☆
POMONA VISTA CARE CENTER
POMONA
2.6 mi
C
4.20860.4757★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

10
Inspections
52
Total Deficiencies
$0
Fines Assessed
Dec 5, 2025Health
13 deficiencies cited
▼
Nov 18, 2025Health
2 deficiencies cited
▼
Sep 12, 2025Health
1 deficiency cited
▼
Jul 2, 2025Health
1 deficiency cited
▼
Nov 20, 2024Health
2 deficiencies cited
▼
Oct 18, 2024Health
14 deficiencies cited
▼
Aug 2, 2024Health
1 deficiency cited
▼
Jul 3, 2024Health
1 deficiency cited
▼
Oct 6, 2023Health
16 deficiencies cited
▼
Aug 29, 2023Health
1 deficiency cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.