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A
Very Good

HOLLENBECK PALMS

573 S. BOYLE AVE. · LOS ANGELES, CA 90033

2132636195 · Non profit - Corporation

106 beds56.5 residents80 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
A
Very Good
RN Staff
A
Very Good
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HOLLENBECK PALMS receives an overall staffing grade of A (Very Good). With 4.5969 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 0.70 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 16.91% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
4.5969hrs/resident/day▲ 0.70
CMS benchmark: 3.48
RN HPRD
0.7627hrs/resident/day▲ 0.08
Recommended: 0.75
Weekend Drop-off
16.91%
4.8275 weekday → 4.0114 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.9895hrs/resident/day
Direct care aides
LPN HPRD
0.8447hrs/resident/day
Licensed practical nurses
Consistency
0.588std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Los Angeles County Average+0.04 HPRD
4.56
04.60 HPRD
vs. California State Average+0.08 HPRD
4.52
04.60 HPRD
vs. National Average+0.70 HPRD
3.90
04.60 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HOLLENBECK PALMS ★
LOS ANGELES · This facility
—
A
4.59690.7627★★★★☆
Maple Healthcare Center
LOS ANGELES
3.1 mi
D
4.16320.2863★☆☆☆☆
CALIFORNIA POST ACUTE
LOS ANGELES
3.6 mi
D
4.04010.2673★★☆☆☆
MONTECITO HEIGHTS HEALTHCARE & WELLNESS CENTRE, LP
LOS ANGELES
4.1 mi
C
3.86070.4203★★★☆☆
GARDEN CREST REHABILITATION CENTER
LOS ANGELES
4.6 mi
B
4.38740.5831★★★☆☆
VERNON HEALTHCARE CENTER
LOS ANGELES
4.7 mi
D
4.05660.3011★☆☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
37
Total Deficiencies
$0
Fines Assessed
Dec 12, 2025Health
9 deficiencies cited
▼
Oct 25, 2024Health
13 deficiencies cited
▼
Aug 20, 2024Health
4 deficiencies cited· Includes actual harm
▼
Nov 19, 2023Health
9 deficiencies cited
▼
Jul 16, 2023Health
2 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.