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C
Below Standard

ARBOR HILLS NURSING CENTER

7800 PARKWAY DRIVE · LA MESA, CA 91942

6194602330 · For profit - Limited Liability company

100 beds86.1 residents154 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A
Very Good
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

ARBOR HILLS NURSING CENTER receives an overall staffing grade of C (Below Standard). With 4.3156 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.5323 HPRD, below the recommended 0.75. It is 0.42 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 16.03% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.5323 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
4.3156hrs/resident/day▲ 0.42
CMS benchmark: 3.48
RN HPRD
0.5323hrs/resident/day▼ 0.15
Recommended: 0.75
Weekend Drop-off
16.03%
4.5204 weekday → 3.7959 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.5402hrs/resident/day
Direct care aides
LPN HPRD
1.2431hrs/resident/day
Licensed practical nurses
Consistency
0.4167std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. San Diego County Average-0.32 HPRD
4.64
04.32 HPRD
vs. California State Average-0.20 HPRD
4.52
04.32 HPRD
vs. National Average+0.42 HPRD
3.90
04.32 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
ARBOR HILLS NURSING CENTER ★
LA MESA · This facility
—
C
4.31560.5323★★★☆☆
PARKWAY HILLS NURSING & REHABILITATION
LA MESA
0 mi
D
4.06570.3412★★★☆☆
LEMON GROVE CARE AND REHABILITATION CENTER
LEMON GROVE
1.9 mi
C
4.00670.435★★★★☆
LA MESA HEALTHCARE CENTER
LA MESA
2 mi
C
4.26040.4421★★★★★
JACOB HEALTHCARE CENTER
SAN DIEGO
3.4 mi
A
4.78461.0416★★★★★
UNIVERSITY CARE CENTER
SAN DIEGO
3.4 mi
C
4.10840.4844★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

8
Inspections
36
Total Deficiencies
$12,831
Fines Assessed
Apr 10, 2025Health
1 deficiency cited
▼
Mar 18, 2025Health
1 deficiency cited
▼
Nov 1, 2024Health
17 deficiencies cited· Includes actual harm
▼
Aug 14, 2024Health
1 deficiency cited
▼
Jun 20, 2024Health
1 deficiency cited
▼
Apr 9, 2024Health
1 deficiency cited
▼
Apr 15, 2022Health
9 deficiencies cited
▼
Dec 5, 2019Health
5 deficiencies cited
▼

Penalty History

Nov 1, 2024Fine
$12,831
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.