HomeArkansasFaulkner CountyHERITAGE LIVING CENTER
C
Below Standard

HERITAGE LIVING CENTER

1175 MORNINGSIDE DRIVE · CONWAY, AR 72034

5013277642 · For profit - Corporation

140 beds129.5 residents140 staff
CMS Five-Star Ratings
Overall
Staffing
Quality
Inspections
Staffing Grades
B
Good
Total Staff
C
Below Standard
RN Staff
C
Below Standard
Overall
CMS Benchmark(≥ 3.48 HPRD)
RN Recommendation(≥ 0.75 HPRD)
Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HERITAGE LIVING CENTER receives an overall staffing grade of C (Below Standard). With 3.5769 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has RN staffing of 0.4821 HPRD, below the recommended 0.75. It is 0.32 HPRD below the national average.

Weekend staffing decreases noticeably — dropping 17.68% compared to weekdays. The facility has low agency staff usage (0.33% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (1)

⚠️RN staffing (0.4821 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

Strengths (3)

Meets the CMS staffing benchmark (≥ 3.48 HPRD)
No days with zero registered nurse hours this quarter
Low agency staff usage (0.33%) — mostly permanent, familiar staff
Total Nurse HPRD
3.5769hrs/resident/day 0.32
CMS benchmark: 3.48
RN HPRD
0.4821hrs/resident/day 0.20
Recommended: 0.75
Weekend Drop-off
17.68%
3.7649 weekday → 3.0994 weekend
Agency Staff
0.33%
2.47% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
2.1942hrs/resident/day
Direct care aides
LPN HPRD
0.7284hrs/resident/day
Licensed practical nurses
Consistency
0.3875std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Faulkner County Average-0.43 HPRD
4.01
03.58 HPRD
vs. Arkansas State Average-0.51 HPRD
4.09
03.58 HPRD
vs. National Average-0.32 HPRD
3.90
03.58 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HERITAGE LIVING CENTER
CONWAY · This facility
C
3.57690.4821★★★★
THE BLOSSOMS AT CONWAY REHAB & NURSING CENTER
CONWAY
1.3 mi
D
3.3560.2837☆☆☆☆
CONWAY HEALTHCARE AND REHABILITATION CENTER
CONWAY
1.5 mi
C
3.95720.4168★★★☆☆
SALEM PLACE NURSING AND REHABILITATION CENTER, INC
CONWAY
1.7 mi
D
4.67860.3801★★☆☆☆
GREENBRIER NURSING AND REHABILITATION CENTER
GREENBRIER
10.1 mi
C
4.17710.4153★★★★★
THE LAKES AT MAUMELLE HEALTH AND REHABILITATION
MAUMELLE
15.6 mi
B
4.6840.5647★★★☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

5
Inspections
15
Total Deficiencies
$0
Fines Assessed
Nov 26, 2025Health
4 deficiencies cited
Aug 14, 2025Health
1 deficiency cited
Jun 5, 2024Health
5 deficiencies cited
Sep 20, 2023Health
2 deficiencies cited
May 11, 2023Health
3 deficiencies cited
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.