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C
Below Standard

SUNCREST HEALTHCARE CENTER

2211 EAST SOUTHERN AVENUE · PHOENIX, AZ 85040

6023057134 · For profit - Corporation

115 beds53 residents77 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
C
Below Standard
Total Staff
B
Good
RN Staff
C
Below Standard
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

SUNCREST HEALTHCARE CENTER receives an overall staffing grade of C (Below Standard). With 3.2052 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.7401 HPRD, below the recommended 0.75. It is 0.69 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 13.23% compared to weekdays. The facility has low agency staff usage (0.79% of hours), suggesting a mostly permanent workforce.

Staffing levels have been trending upward over recent quarters.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.2052 HPRD — needs 0.27 more hours per resident per day.
⚠️RN staffing (0.7401 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (2)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0.79%) — mostly permanent, familiar staff
Total Nurse HPRD
3.2052hrs/resident/day▼ 0.69
CMS benchmark: 3.48
RN HPRD
0.7401hrs/resident/day▲ 0.06
Recommended: 0.75
Weekend Drop-off
13.23%
3.3298 weekday → 2.8891 weekend
Agency Staff
0.79%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.5205hrs/resident/day
Direct care aides
LPN HPRD
0.9447hrs/resident/day
Licensed practical nurses
Consistency
0.3507std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Maricopa County Average-1.12 HPRD
4.32
03.21 HPRD
vs. Arizona State Average-0.93 HPRD
4.13
03.21 HPRD
vs. National Average-0.69 HPRD
3.90
03.21 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
SUNCREST HEALTHCARE CENTER ★
PHOENIX · This facility
—
C
3.20520.7401★★☆☆☆
South Mountain Post Acute
PHOENIX
2.6 mi
C
4.01810.4399★★★★☆
DESERT PEAK CARE CENTER
PHOENIX
3 mi
D
4.33640.3953★☆☆☆☆
HAVEN HEALTH SKY HARBOR, LLC
PHOENIX
4.1 mi
B
4.62620.6052★★☆☆☆
MIRABELLA AT ASU
TEMPE
5.6 mi
A+
6.05931.422★★★★★
DESERT TERRACE HEALTHCARE CENTER
PHOENIX
5.7 mi
B
3.58940.6194★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

9
Inspections
46
Total Deficiencies
$0
Fines Assessed
Nov 19, 2025Health
1 deficiency cited
▼
Jul 18, 2025Health
4 deficiencies cited
▼
Jul 3, 2025Health
2 deficiencies cited
▼
May 14, 2025Health
1 deficiency cited
▼
Jan 2, 2025Health
1 deficiency cited
▼
Dec 13, 2024Health
15 deficiencies cited
▼
Aug 22, 2024Health
1 deficiency cited
▼
Feb 17, 2023Health
9 deficiencies cited
▼
Feb 3, 2022Health
12 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.