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A+
Excellent

ARIZONA STATE VETERAN HOME-PHX

4141 NORTH S HERRERA WAY · PHOENIX, AZ 85012

6022481550 · Government - State

200 beds92.3 residents151 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

ARIZONA STATE VETERAN HOME-PHX receives an overall staffing grade of A+ (Excellent). With 5.7545 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 1.86 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 15.85% compared to weekdays. The facility relies heavily on temporary agency staff (33.54% of hours), suggesting potential workforce instability.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (1)

⚠️33.54% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (3)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
Total Nurse HPRD
5.7545hrs/resident/day▲ 1.86
CMS benchmark: 3.48
RN HPRD
1.1977hrs/resident/day▲ 0.51
Recommended: 0.75
Weekend Drop-off
15.85%
6.0243 weekday → 5.0697 weekend
Agency Staff
33.54%
19.53% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.5652hrs/resident/day
Direct care aides
LPN HPRD
0.9916hrs/resident/day
Licensed practical nurses
Consistency
0.5602std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Maricopa County Average+1.43 HPRD
4.32
05.75 HPRD
vs. Arizona State Average+1.62 HPRD
4.13
05.75 HPRD
vs. National Average+1.86 HPRD
3.90
05.75 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
ARIZONA STATE VETERAN HOME-PHX ★
PHOENIX · This facility
—
A+
5.75451.1977★☆☆☆☆
PHOENIX MOUNTAIN POST ACUTE
PHOENIX
1.9 mi
C
3.54760.5301★★☆☆☆
RIDGECREST POST ACUTE
PHOENIX
3.9 mi
D
4.09170.2749★★★★☆
LIFE CARE CENTER OF PARADISE VALLEY
PHOENIX
4.1 mi
B
3.89720.5673★★★☆☆
THE TERRACES OF PHOENIX
PHOENIX
4.2 mi
A
4.93381.238★★★★★
NORTH MOUNTAIN MEDICAL AND REHABILITATION CENTER
PHOENIX
4.7 mi
A+
6.06081.0329★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

20
Inspections
40
Total Deficiencies
$23,296
Fines Assessed
Dec 9, 2025Health
1 deficiency cited
▼
May 30, 2025Health
4 deficiencies cited
▼
May 15, 2025Health
2 deficiencies cited
▼
Apr 24, 2025Health
2 deficiencies cited
▼
Feb 19, 2025Health
1 deficiency cited
▼
Jan 22, 2025Health
1 deficiency cited· Includes actual harm
▼
Jan 14, 2025Health
1 deficiency cited
▼
Dec 10, 2024Health
1 deficiency cited
▼
Oct 31, 2024Health
1 deficiency cited
▼
Sep 23, 2024Health
1 deficiency cited
▼
May 24, 2024Health
2 deficiencies cited
▼
May 8, 2024Health
1 deficiency cited· Includes actual harm
▼
Apr 22, 2024Health
2 deficiencies cited
▼
Jan 12, 2024Health
2 deficiencies cited
▼
Nov 30, 2023Health
1 deficiency cited
▼
Nov 2, 2023Health
3 deficiencies cited· Includes actual harm
▼
Jul 21, 2023Health
4 deficiencies cited
▼
Jul 10, 2023Health
1 deficiency cited
▼
Mar 30, 2023Health
1 deficiency cited
▼
May 26, 2022Health
8 deficiencies cited
▼

Penalty History

Dec 10, 2024Fine
$9,110
Apr 22, 2024Fine
$6,743
Apr 22, 2024Payment Denial
Nov 2, 2023Fine
$7,443
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.